Client feedback

speed with our organisation and what we were trying to achieve. He developed a detailed analytics audit which we worked through with him to improve our setup and use of Google Analytics and Google Tag Manager. Alongside this Daniel was integral to helping us improve our approach to our mobile app analytics. We found Daniel easy to work with, approachable and very quick to deliver results.

needs and capabilities. Daniel was extremely flexible and responsive to our situation. He worked with us to deliver a package of work that was bespoke to our needs, in line with our budgets, and would give us maximum impact for our current situation. He kindly accommodated our tight timelines and always turned work around quickly and efficiently. As a charity, we really appreciated his expert subject knowledge in our field as well as his clear expertise in analytics and we wouldn’t hesitate to work with him again in the future.

technical challenges. Daniel’s expert knowledge also meant he was able to deliver a flexible solution – ready for our transition to Google Analytics 4.

both flexible and professional, results in a consistent delivery and excellent outcomes. Basically if you’ve big, mission critical questions to answer via digital analytics it’s worth doing it properly, and Dan’s your man.

improve our web presence. Recently, we began an SEO project with the aim of raising the profile of our business and reaching a new customer base. Daniel provided a comprehensive, detailed set of recommendations around page content and technical configuration. His analysis is always firmly grounded in data and insight: in this case, data from both Google Search Console and Google Analytics informed our SEO efforts. In the space of a couple of months, our daily Google impressions have more than doubled due to a few strategic site updates. Daniel is adept at blending his knowledge and experience with best practices and customer data in order to optimise our website. He clearly communicates his thinking and proposed solutions and makes himself available to talk through everything. As a web expert and digital data analyst, I’d highly recommend working with Daniel Robertson.

and average gift value. Daniel is a thoroughly reliable, conscientious and nice person to work with, who helps deliver great results.

technical integrations, data science and delivering conversion and usability insights to our clients. He is always friendly and professional and gets up to speed very quickly on new projects – identifying the important aspects for the business, then applying his excellent analytical skills to uncover user issues and opportunities. Whether in person, on a video call or by email, he asks the right questions, focuses on the right areas and communicates his findings and any recommendations or issues clearly and concisely. Daniel provides detailed reports and analysis, but also highlights the key findings, features and areas for future work. Not only does he deliver work quickly and efficiently, but he makes excellent recommendations for additional analysis, tracking or reporting which are closely matched to the client’s needs. His work has been incredibly valuable to us as a business. He has delivered insights which have helped to generate significant increases in the conversion rates for our clients as well as carrying out data science projects which have helped the companies we work with to better measure their results and impact. Daniel has built internal tools for the business which both allow us more detailed insight into our data and save many hours per week of repetitive analysis. Daniel is a great person to work with who has delivered significant value to our business and I strongly recommend him.

analyst for a project. He is adaptable and passionate about sustainable development and using data analysis to bring that about. ASC (Assist Social Capital) is a Community Interest Company that works to evidence impact and improve outcomes in communities that lead to increased wellbeing, resilience and sustainability. It was a huge advantage to work with someone with Daniel’s skills, but it was even more important to us that he was willing to buy into our approach and to support us on that and this meant as he was able to fit into our culture with ease.

would be well equipped to understand our online ecommerce business core values and its development needs. It’s clear that Daniel has a wealth of experience and insight that is an essential asset to any committed website owner. It’s surprising that many webmasters seem to ignore the requirements for data analytics and CRO prior to website design and SEO campaigns. In retrospect, we would have benefited greatly through working with Daniel some years ago, with data informing decisions rather than guesswork. We’re really pleased to have discovered Daniel and we look forward to continuing working with him.

the needs of large charities and is highly motivated to provide data analysis solutions that will positively benefit the charity and the people we work with. Daniel’s skills in digital analytics range from analytics configuration and tagging implementation, to automated reporting, data visualisation, and deep data analysis. He also keeps an eye on the overall aims and strategy of the organisation. Our project at Stroke Association involved a detailed web analytics audit, producing highly useful insights and recommendations on how to improve our setup and use of Google Analytics. As a trusted expert in digital analytics, Daniel was able to get up to speed with Stroke Association’s needs, deliver an audit, and walk through his findings with the team, all within a short timeframe. This has given us a strong platform to improve our insight from Google Analytics and I would highly recommend Daniel’s specialist data analytics services to other charities and large organisations.

in-depth knowledge of data and analysis has been fundamental in interpreting our data and making further investments within our digital channels. Daniel is honest, hardworking and is a great person to work with and learn from. We look forward to continue to use Daniel for support at Newcastle University.